They are incredibly knowledgeable and professional. All of them did a thorough inspection on the home we are planning to buy and then took the time to answer all of our questions on the spot. We left the inspection with a notebook complete with a summary of the inspection, color photos and detailed information on everything inspected. The best part though was their willingness to answer more question several days after the inspection. They truly offer superior customer service before, during and after the job is done.